1. Information we may collect
When you use the website or submit a travel inquiry, Royal Tours may collect information such as your name, phone number, email address, destination interest, travel date, number of travelers, and any details you choose to provide in forms or contact requests.
2. How the information is used
Information submitted through the website may be used to respond to your inquiry, provide travel offers, suggest suitable travel options, improve communication, and support the sales and service process related to your request.
3. Communication related to inquiries
If you submit an inquiry, the Royal Tours team may contact you by phone, email, or messaging channels such as WhatsApp in order to follow up on your request and provide further travel guidance or offer details.
4. Website analytics and performance
The website may use analytics and tracking tools to understand page visits, user engagement, and inquiry-related activity for the purpose of improving website performance, customer experience, and marketing effectiveness.
5. Data handling and access
Information collected through the website should only be handled in relation to legitimate customer service, travel consultation, and internal sales follow-up needs. Access should be limited to relevant personnel or service functions involved in supporting your request.
6. Third-party tools
The website may rely on third-party services or tools for hosting, analytics, forms, communication, or performance measurement. These tools may process technical or inquiry-related data as part of their role in supporting website functionality.
7. User responsibility
Users are encouraged not to submit unnecessary sensitive information through the website forms and to provide only the details required to support the travel inquiry or contact request.
8. Updates to this policy
Royal Tours may update this policy from time to time in order to reflect changes in website functionality, communication methods, or service structure.
9. Contact regarding privacy matters
If you have questions regarding how your information is handled in relation to the website or your inquiry, you may contact Royal Tours using the contact details shown on the website.